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Comment by Will-Do

The service was great! Send it back via their instructions, it arrived the next day and and its back at my place a week later. Software is updated and the speaker works fine again!

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Comment by lakutalo

Sad to hear, but good for your phone. It will come back healthy! ;)

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Answer by Will-Do for After update 1.1.6.27, no sound from internal speaker

I've contacted Care and they suggested the following: ---------------------------------------------------------------- I'm sorry to hear of this situation. It sounds like your device should be sent...

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Comment by Will-Do

At first only my poppy-red TOH was installed (after I previously reset my phone) so I installed the white TOH again, but no fix. Uninstalled them both, installed them again, rebooted the phone, but...

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Comment by troll95

Have you also reinstalled the software for the TOH?

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Comment by Will-Do

Thanks! I tried the suggestions there, installing the white TOH and pressing the sides of the phone, but afterwards it still doesn't play sound when I play the Receiver Playback test in CSD

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Answer by lakutalo for After update 1.1.6.27, no sound from internal speaker

You might want to check this thread: https://together.jolla.com/question/94289/phone-lost-audio-from-phone-speaker-since-last-update-loud-speaker-works-fine/ which seems to be identical to your problem.

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Comment by lakutalo

Reinstalling the phone app also solves many problems, `pkcon install voicecall-ui-jolla`.

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Comment by mosen

Have you tried to start the update again from the command line? Maybe a package problem. become root `devel-su` then `version --dup`

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Comment by Will-Do

Thanks! I've tried starting the update again, but the feedback was "no updates found. Try again later". I also reinstalled the phone-app with the command above, but the CSD test still failed.

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After update 1.1.6.27, no sound from internal speaker

Since the update from 1.1.6.26 to 1.1.6.27 my internal speaker doesn't work when receiving a call. When pressing loudspeaker, I hear the other person again (but obviously via the loudspeaker) Via CSD I...

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